Experience Gap Diagnostic Report
Compares actual user behavior to intended design journeys to uncover confusion points, unmet needs, and UX flaws—providing targeted experience improvement recommendations
Key features
Generate diagnostic reports that uncover user experience gaps, guiding improvements, enhancing usability, and driving measurable business outcomes:
Usability Audits
Conduct audits to identify user pain points
Evaluate digital products with structured audits that uncover usability issues and guide focused improvements
Benchmark Analysis
Compare performance against industry standards
Identify gaps by benchmarking experiences against competitors and best practices in your industry
Actionable Insights
Reports provide clear steps for improvement
Turn diagnostics into action with detailed insights that guide measurable usability and experience upgrades
Visual Reporting
Present findings through easy-to-read visuals
Simplify understanding with charts, graphs, and visuals that highlight user experience gaps effectively
Continuous Tracking
Monitor improvements across repeated assessments
Track progress over time with repeat diagnostics, ensuring long-term improvement and consistent user satisfaction










