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Experience Gap Diagnostic Report

Compares actual user behavior to intended design journeys to uncover confusion points, unmet needs, and UX flaws—providing targeted experience improvement recommendations

Key features

Generate diagnostic reports that uncover user experience gaps, guiding improvements, enhancing usability, and driving measurable business outcomes:

Usability Audits

Conduct audits to identify user pain points
Evaluate digital products with structured audits that uncover usability issues and guide focused improvements

Benchmark Analysis

Compare performance against industry standards
Identify gaps by benchmarking experiences against competitors and best practices in your industry

Actionable Insights

Reports provide clear steps for improvement
Turn diagnostics into action with detailed insights that guide measurable usability and experience upgrades

Visual Reporting

Present findings through easy-to-read visuals
Simplify understanding with charts, graphs, and visuals that highlight user experience gaps effectively

Continuous Tracking

Monitor improvements across repeated assessments
Track progress over time with repeat diagnostics, ensuring long-term improvement and consistent user satisfaction

Key Technology Trends in Finance & Banking

The world of payments is constantly evolving, and payment innovations are shaping the future of how we transact. Let’s dive into the top payment innovations and understand what’s driving their growth, as well as their impact on the payments industry.

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Payment App mockups

Bridging the Gap Between Expectation and Reality

We identify usability gaps, benchmark performance, and deliver clear, actionable insights to improve customer experience and satisfaction.

Related Solution

UX/UI Design comprises multiple interdependent disciplines. Each plays a distinct role in delivering scalable, delightful, and accessible user experiences

Key Industries

Real-Life Use Cases

FinTech Onboarding
FinTech Onboarding Redesign

Revolutionizing seafood sales, enhanced D2C experience

Enterprise SaaS
P2P Money Remittance Mobile Application

Experience seamless P2P money transfer and utility payments

Mobile Banking
Travel & Cab Hailing Platform

Empower travelers with booking app

SOS & Location Sharing Application
SOS & Location Sharing Application

Enhance safety location

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Pill and Appointment Reminder Mobile App

Ensure optimal wellness

Real Estate Search
Interview Scheduling & Job Tracking App

Simplify HR processes

Fleet Control UI
Online Photo Sharing with E-Commerce

Exclusive photo-sharing

Healthcare Booking
Healthcare Booking Flow

Seamless appointment booking.

Tools We Use

Our Partners

Texol Energies
Spotshot
Ramya
MedPlant
Weava
Verz
Laundry Machine
Musubi Farms